We are struggling with supply of certain products at the moment and have been for quite some time... how do we take the heat as a sales person (customer facing) from our customers and retain our integrity?
Context (Selling a Service)
We have had to continuously tell our customers (for months) that we can't supply certain products which are crucial to their business'. We are the ones that have to say sorry but we will be able to supply you soon only to find out that we in fact can't. We are slowly losing customers and our names are the ones they remember.
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